How to Command the Mobile Customer Experience

11/10/2009 10:04:00 PM

Today's mobile market is glutted with device manufacturers, publishers and carriers who are all vying for coveted customer mindshare. It's the end of an era for many mobile carriers who have long enjoyed the luxury of exclusively owning the mobile customer experience. Here, Knowledge Center contributor Nahid Giga offers three tips on how carriers can cooperate with mobile device manufacturers and publishers to deliver a better mobile customer experience.
- Today, scores of companies ranging from Apple to AT amp;T to Google are positioning themselves as mobile retailers and providing consumers with a seemingly bottomless well of plans and features. There's no doubt that today's mobile customers are enjoying the wide array of new options now availa...

Read the full story here, from eWEEK Wireless

Novell Launches Mono Tools for Visual Studio

11/10/2009 10:04:00 PM

Novell announces the release of its Mono Tools for Visual Studio, a set of development tools designed to facilitate the development of .NET applications for Linux, Unix and Mac OS X within Microsoft Visual Studio.
- Novell Nov. 10 announced the release of its Mono Tools for Visual Studio, a set of development tools designed to quot;facilitate the development of .NET applications for Linux, Unix and Mac OS X within Microsoft Visual Studio. quot; The Novell technology is available as an add-in module for Micr...

Read the full story here, from eWEEK Developer

Directly set screen sharing image quality level

11/10/2009 10:04:00 PM

If you use OS X 10.5 or 10.6's built-in screen sharing feature to work with other Macs on your network, you can control (somewhat) the quality of the image from the remote Mac by using the View -> Adaptive Quality (or Full Quality) menu item. Adaptive quality adjusts the image based on the speed of the network connection, and should be the preferred choice in most situations.

Read the full story here, from Computerworld Macintosh News

Product News: OWC Axes Axiotron Modbook Prices by $500

11/10/2009 10:04:00 PM

Other World Computing dropped the prices for the Axiotron Modbook by US$500 on Tuesday, substantially lowering the cost for the Mac OS X tablet computer. Pricing for a Modbook now starts at $1,599, and the base price for converting user-supplied MacBooks into tablets was dropped to $649.99, too.

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Read the full story here, from The Mac Observer

Motorola's Droid 'Doing Fine' with About 100,000 Sold

11/10/2009 10:04:00 PM

With sights set on Apple's iPhone, the opening weekend for Motorola's Droid smartphone was watched carefully. Although some initial reports indicated a less-than-overwhelming reception, it now appears that Verizon Wireless may have done well, selling about 100,000 units.

Marc McKechnie, an analyst with Broadpoint AmTech, told news media that most of Verizon's retail outlets sold more than half their inventory, and some were nearly sold out. Verizon reportedly had 200,000 units for sale, but hasn't made any official comment on sales figures.

The 'iDon't' Droid

By comparison, Apple reported it sold more than one million units of the iPhone 3GS during its launch weekend in June.

Verizon is the exclusive carrier in the U.S. for the Droid, which uses Google's open-source Android operating system, and its aggressive "iDon't" ad campaign has been touting the things the iPhone doesn't have but Droid does.

"iDon't have a real keyboard," the ad said, touting other "iDon't" shortcomings of the iPhone. The ad, which ran extensively on TV and in print, ends with "Everything iDon't ... Droid Does."

Verizon is trying to counter a recent net gain of 800,000 new customers by rival AT&T, the exclusive iPhone carrier in the U.S., although Verizon still leads in the total number of mobile customers. AT&T's customer boost has been seen by industry observers as largely due to the iPhone.

Motorola is looking to the Droid and Android-based devices to boost its falling market share, which stood at 4.7 percent last quarter, compared to the second quarter's 5.5 percent. McKechnie has predicted that Motorola will sell a million Android-based phones in the fourth quarter, including the Droid, and another 10 million next year.

Droid 'Doing Fine'

Only a handful of phones on the market use Android, but the number is expected to increase rapidly in the next few months. Android is also beginning to...

Read the full story here, from CRM Daily


Apple: Wireless Keyboard Update 2.0

11/10/2009 10:04:00 PM

Apple's Wireless Keyboard Update 2.0 for Mac OS X 10.5.8 makes it possible to "take advantage of your 2009 aluminum Apple Wireless Keyboard's special features."

Read the full story here, from MacInTouch

C64 emulator back on the App Store

11/10/2009 10:04:00 PM

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The C64 emulator that was pulled from the App Store by Apple for leaving a BASIC interpreter intact has now returned, though we presume it's minus the Apple-offending code. But while it will no longer run your own code, it will run some old-school C64 games, including eight for free with the app, and more coming with in-app purchases. It's got everything you'd expect from an emulator, including original sound and graphics, an auto-save, and the option to play in fullscreen portrait or landscape.

In fact, the only thing it doesn't have is an interpreter, but of course you know why that is by now: Apple doesn't want anyone running code on their devices that they haven't approved through the App Store. The app sells for $4.99 right now, and they expect to release the in-app purchases sometime this December, with no price announced yet.

C64 emulator back on the App Store originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 10 Nov 2009 22:30:00 EST. Please see our terms for use of feeds.

The Unofficial Apple Weblog (TUAW)C64 emulator back on the App Store originally appeared on The Unofficial Apple Weblog (TUAW) on Tue, 10 Nov 2009 22:30:00 EST. Please see our terms for use of feeds.

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Apple Widens Lead Over Nokia as Most Profitable Handset Manufacturer

11/10/2009 10:04:00 PM

Telephony Online reports on data from research firm Strategy Analytics that places Apple as the most profitable mobile phone manufacturer in the world for the third quarter of 2009. Apple's estimated $1.6 billion profit easily topped Nokia's $1.1 bi...

Read the full story here, from MacRumors : Mac News and Rumors

News: Apple Tops Nokia as Most Profitable Handset Maker

11/10/2009 10:04:00 PM

Apple may make only one smartphone, but that didn't stop the company from surpassing Nokia as the world's most profitable handset maker according to Strategy Analytics. While Nokia cranked out US$1.1 billion in operating profit for the third quarter, Apple's iPhone landed some $1.6 billion in operating profit.

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Read the full story here, from The Mac Observer

Orange sells 30,000 iPhones in a day

11/10/2009 10:04:00 PM

Mobile phone company breaks O2's two-year exclusive grip on the Apple handset in the UK

Orange sold more than 30,000 iPhones within hours of becoming the first network to break O2's two-year exclusive grip on the Apple handset in the UK.

The mobile phone company, which lost out to O2 on the original deal at the last minute, reckons the level of sales reached by 4pm is a new first-day record for a British mobile phone launch.

As well as the network's own shops, the device is being sold through independent retailers Carphone Warehouse and Phones4U. Coincidentally the latter today launched a rather eye-catching and potentially controversial new festive look for its website.

Nestled alongside the latest handset deals, is a dishevelled-looking cartoon Santa Claus with his Y-fronts around his knees, urinating against the Phones4U logo. On another part of the site, Santa can be seen smoking a cigarette surrounded by what appear to be beer cans.

The screens of the handsets shown on the site as "the hottest phones at the coolest prices", meanwhile, depict scenes including a fight between two snowmen, which appears to culminate in decapitation, garrotted turkeys and Rudolph the Red Nose Reindeer's severed head.

"In keeping with the rest of our 'Great Deals 4 Popular People' advertising campaign we have decided to use some tongue-in-cheek and light-hearted imagery on our website and in our stores to support our seasonal promotions this year," said a Phones4U spokesman.

"This imagery will continue to change throughout the campaign to keep it fresh and interesting. The aim of the campaign is to engage with our target audience of 16 to 24-year-olds and reinforce our unique tone of voice through fun, anti-kitsch advertising that challenges the stereotypical portrayal of the holidays you see on the high street."

In contrast, the launch of the iPhone on Orange is being backed by a far more sober multimillion pound advertising campaign by the network, which is owned by France Telecom.

Rather than focus on price Orange is basing its attempt to lure customers onto its network on the promise that it has better coverage than any of its rivals. In fact there is hardly any difference between the cost of the iPhone on Orange and the existing cost of the device with O2.

Vodafone will also be selling the device in the UK, but not until the start of next year. Speaking after the company's first-half results on Tuesday, however, Vodafone's chief executive Vittorio Colao refused to say whether the business will undercut its rivals in the race to attract British iPhone users.



Read the full story here, from Guardian Unlimited

Bugs & Fixes: What bugs Mac OS X 10.6.2 tackles

11/10/2009 10:04:00 PM

The Mac OS X 10.6.2 update fixes several bugs that Ted Landau looked at in previous columns. Here's a rundown of what the updated OS addresses.



Read the full story here, from Macworld

Apple Updates Snow Leopard, Possibly Disabling 'Hackintoshes'

11/10/2009 10:04:00 PM

Apple released Mac OS X v.10.6.2, its newest update to Snow Leopard, with a variety of tweaks to everything from Final Cut Studio to video-watching, and a massive security patch. Of importance to those with hackintoshes, or netbooks that run Apple's Mac OS X, is a much-rumored disabling of the operating systems ability to run with the Intel Atom processor, which powers most netbooks.
- Apple released its newest operating-system update, Mac OS X v10.6.2, on Nov. 9. In addition to fixing a number of underlying and user-facing aspects of Snow Leopard, the update reportedly also prevents netbooks from using Apple's operating system. Those netbooks running Snow Leopard, referred t...

Read the full story here, from eWEEK Macintosh

Apple fixes data deletion bug in Snow Leopard, blocks Atom 'hackintoshes'

11/10/2009 10:04:00 PM

Apple on Monday updated Snow Leopard for the second time, fixing a data deletion flaw and an iMac performance issue, while blocking Atom-based netbooks from running its operating system.

Read the full story here, from Computerworld Macintosh News

Bugs & Fixes: What bugs Mac OS X 10.6.2 tackles

11/10/2009 10:04:00 PM

Mac OS X 10.6.2 came out Monday, and while Macworld's Dan Moren detailed the changes in this latest update to Snow Leopard, I wanted to check out which bugs cited in previous Bugs & Fixes entries have been eradicated by Mac OS X 10.6.2.

Read the full story here, from Computerworld Macintosh News

Apple 27-Inch iMac Reportedly Shipping to Early Birds

11/10/2009 10:04:00 PM

Customers who ordered the 27-inch quad-core iMac in October reportedly received e-mails saying the machines were shipping. Apple, however, says this all-in-one will ship later in the month.
- Apples 27-inch iMac, which uses quad-core Intel processors, has begun shipping to customers who placed orders in October, according to tech site Apple Insider. "Readers have said that Apple has notified them that their hardware has finally shipped from Shanghai," the site reported Nov. 9. "One ...

Read the full story here, from eWEEK Desktops & Notebooks

Presentation Secrets of Steve Jobs

11/10/2009 10:04:00 PM

This list of 7 Lessons from a Marketing Genius was created by Carmine Gallo, author of The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience. Apple CEO Jobs is considered one of the greatest marketers in corporate history. For more than three decades, he has delivered legendary keynote presentations, raised product launches to an art form and successfully communicated the benefits of Apple products to millions of customers. Whether you're in sales, marketing, advertising or public relations, Steve Jobs has something to teach you about telling your brand story.
- ...

Read the full story here, from Ziff Davis CIO Insight Update

10 Reasons Why Mac OS X Security Could Get Worse

11/10/2009 10:04:00 PM

News Analysis: Mac OS X might be considered far more secure than Windows today, but that may be changing over time. Apple's operating system is now a bigger target than ever. As more people jump on the Mac bandwagon, more and more malware makers will follow.
- Apple released another major Mac OS X security update Nov. 9. The update, Mac OS X 10.6.2, installs several fixes for quot;Snow Leopard, quot; including for a problem that logs users out unexpectedly. But it was the security side of the update that may cause the most alarm. According to Apple, ...

Read the full story here, from eWEEK Security

Apple Issues Massive Mac Security Update

11/10/2009 10:04:00 PM

Apple releases an update for Mac OS X computers to plug nearly 60 security holes. Many of the vulnerabilities impact the latest version of Mac OS X, aka Snow Leopard.
- Apple has pushed out a massive patch to address nearly 60 vulnerabilities affecting Mac OS X. The most serious of the flaws can be exploited by a remote attacker to take over a vulnerable system. Most of the vulnerabilities impact Snow Leopard, the latest version of Apples operating system. Th...

Read the full story here, from eWEEK Security

Seego.com: New iPhone Directory Guarantees 'All Mobile, All the Time'

11/10/2009 10:04:00 PM

LOS ANGELES, CA -- (Marketwire) -- 11/10/09 -- The iPhone has changed the way we think about phones and in doing so, is changing the way we browse the Internet. The ubiquitous Apple device has created new industries, with web app developers and mobile site designers releasing products and seeking success on the

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Read the full story here, from FreshNews.com: Computers/Internet/Hardware/Software

Apple overtakes Nokia as most profitable phone maker

11/10/2009 10:04:00 PM

<img align='left' src='http://photos.macnn.com/news/0911/iphone3gs-3sm.jpg' border='0' width='176' height='120' />Apple is now the single most profitable phone maker in the US, Strategy Analytics said today. Although it has just 2.5 percent share and makes just two similar iPhone models, Apple is estimated to have generated about $1.6 billion in operating profit from its cellphones in the summer where market leader Nokia said it had only generated $1.1 billion. Nokia's second-place finish comes despite it being one of the most experienced phone builders and Apple having only entered the category in 2007....



Read the full story here, from MacNN | The Macintosh News Network

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